I recently had a clogged drain line at my house. I was hesitant to call a large company to fix it but I took a chance. Mr. Rooter (Youngstown) sent out Jason. Jason was very polite and personable. He cleared the problem very quickly. He then took the time to explain other options I could take. He was very honest and if I have any other issues in the future I'm going to request him. I've changed my mind about large companies and I hope anyone who needs plumbing service will get Jason to help them.